The only way to become a reputable seller is to get as many positive feedback as possible and this can only be done by keeping ALL your customers happy through the following simple and free ways:
Be prompt in communicating – at least 12 hours turn around given the fact that we all can’t be in the same time zone all the time
A simple rule of thumb in customer service is to UNDER-promise yet you OVER-deliver and NEVER the other way around<
To facilitate the quick processing of payments and orders, make use of PayPal
We all want to be given presents so make your packaging something that will excite your buyers. Otherwise, make it professional at the very least.
Everyone loves surprises so if possible, give a freebie in every transaction. If you can afford it, one of your inexpensive products that might be of interest to your customer is the best surprise– who knows, your customers might even want to order more of those the next time around.
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